:root{--chat-paper: #e6ebe7;--chat-radius: 16px;--chat-max: 720px;--eu-blue: #123c8f;--eu-amber: #f5b301;--shadow-sm: 0 1px 2px rgba(15, 25, 35, .06);--shadow-md: 0 6px 24px rgba(15, 25, 35, .07);--shadow-accent: 0 8px 28px rgba(34, 197, 94, .22)}body.chat-body{height:100dvh;display:flex;flex-direction:column;overflow:hidden;background:var(--chat-paper);color:var(--gray-900)}.chat-header{position:sticky;top:0;z-index:10;flex:none;background:#ffffffeb;backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-bottom:1px solid var(--gray-200);padding:10px 20px calc(10px + env(safe-area-inset-top))}.chat-header__inner{max-width:var(--chat-max);margin:0 auto;display:flex;align-items:center;gap:16px}.chat-header__inner{justify-content:space-between}.chat-header__brand{display:inline-flex;align-items:center;gap:12px;text-decoration:none;flex:none;min-width:0}.chat-header__logo{width:46px;height:46px;flex:none}.chat-header__name{display:flex;flex-direction:column;gap:2px;min-width:0;font-family:var(--font-display);font-weight:700;font-size:1.15rem;line-height:1.1;letter-spacing:-.025em;color:var(--gray-900);white-space:nowrap}.chat-header__name>span>span{color:var(--accent)}.chat-header__name small{font-family:var(--font-body);font-weight:500;font-size:.72rem;letter-spacing:0;color:var(--gray-400);overflow:hidden;text-overflow:ellipsis}.chat-header__help{flex:none;display:inline-flex;align-items:center;gap:6px;font-size:.82rem;font-weight:600;color:var(--gray-600);text-decoration:none;padding:7px 12px;border-radius:50px;border:1px solid var(--gray-200);background:var(--white);transition:all .2s}.chat-header__help svg{width:15px;height:15px;color:var(--accent)}.chat-header__help:hover{border-color:var(--accent);color:var(--accent-dark)}.chat-progress{display:flex;justify-content:center;padding:6px 0 2px}.plate{width:100%;max-width:320px;height:42px;display:flex;align-items:stretch;background:var(--white);border:2px solid var(--gray-900);border-radius:7px;overflow:hidden;box-shadow:var(--shadow-sm)}.plate__eu{width:29px;flex:none;background:var(--eu-blue);color:var(--white);font-family:var(--font-display);font-weight:700;font-size:.7rem;line-height:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px}.plate__stars{font-size:.36rem;letter-spacing:.5px;color:var(--eu-amber)}.plate__track{flex:1;min-width:0;display:flex;align-items:center;gap:4px;padding:0 8px}.plate__seg{flex:1;height:11px;border-radius:2px;background:var(--gray-100);border:1px solid var(--gray-200);transition:background .45s ease,border-color .45s ease,transform .45s ease}.plate__seg.is-done{background:var(--gray-900);border-color:var(--gray-900)}.plate__seg.is-active{background:var(--accent);border-color:var(--accent-dark);transform:scaleY(1.18)}.chat-main{flex:1;overflow-y:auto;overscroll-behavior:contain;scroll-behavior:smooth;-webkit-overflow-scrolling:touch;background-color:var(--chat-paper);background-image:url(/chat-pattern.svg);background-repeat:repeat;background-size:220px 220px}.chat-thread{max-width:var(--chat-max);margin:0 auto;padding:28px 20px calc(72px + env(safe-area-inset-bottom));display:flex;flex-direction:column;gap:14px}.chat-hero{text-align:center;padding:12px 0 20px}.chat-hero h1{font-family:var(--font-display);font-weight:800;font-size:clamp(1.55rem,5.2vw,2.3rem);line-height:1.14;letter-spacing:-.03em;color:var(--gray-900);text-wrap:balance}.chat-hero p{margin-top:10px;font-size:.98rem;color:var(--gray-600)}.chat-noscript{background:var(--white);border:1px solid var(--gray-200);border-left:3px solid var(--accent);border-radius:0 12px 12px 0;padding:16px 18px;font-size:.92rem;color:var(--gray-600)}.msg{max-width:88%;display:flex;flex-direction:column;gap:5px;animation:msg-in .35s cubic-bezier(.22,1,.36,1) both}@keyframes msg-in{0%{opacity:0;transform:translateY(10px)}}@media(prefers-reduced-motion:reduce){.msg{animation:none}}.msg--bot{align-self:flex-start}.msg--user{align-self:flex-end;align-items:flex-end}.msg__sender{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}.bubble{position:relative;padding:12px 16px;border-radius:14px;font-size:.98rem;line-height:1.55;box-shadow:0 1px 1.5px #0f19231f}.bubble:before{content:"";position:absolute;top:0;width:9px;height:14px;background:inherit}.msg--bot .bubble{background:var(--white);color:var(--gray-800);border-top-left-radius:2px}.msg--bot .bubble:before{left:-8px;clip-path:polygon(100% 0,100% 100%,0 0)}.msg--bot .bubble strong{font-family:var(--font-display);font-weight:700;color:var(--gray-900)}.msg--user .bubble{background:var(--accent-light);color:var(--gray-900);font-weight:500;border-top-right-radius:2px}.msg--user .bubble:before{right:-8px;clip-path:polygon(0 0,0 100%,100% 0)}.bubble--typing{display:inline-flex;gap:5px;align-items:center;padding:16px 18px;width:fit-content}.bubble--typing i{width:7px;height:7px;border-radius:50%;background:var(--gray-300);animation:typing-blink 1.1s infinite}.bubble--typing i:nth-child(2){animation-delay:.18s}.bubble--typing i:nth-child(3){animation-delay:.36s}@keyframes typing-blink{0%,70%,to{opacity:.3}35%{opacity:1;background:var(--accent)}}.msg--bot>.chips,.msg--bot>.service-picker,.msg--bot>.data-form,.msg--bot>.summary,.msg--bot>.ticket,.msg--bot>.text-prompt{margin-top:10px}.msg--bot:has(>.data-form),.msg--bot:has(>.summary),.msg--bot:has(>.ticket),.msg--bot:has(>.service-picker){max-width:100%;width:100%}.chips{display:flex;flex-wrap:wrap;gap:9px}.chips--center{justify-content:center}.msg--bot:has(>.chips--center){width:100%;max-width:100%}.chips--center .chip{padding:12px 30px;font-size:.98rem}.chip{font-family:var(--font-body);font-size:.92rem;font-weight:600;color:var(--gray-800);background:var(--white);border:1.5px solid var(--gray-200);border-radius:50px;padding:10px 18px;cursor:pointer;box-shadow:var(--shadow-sm);transition:border-color .18s,color .18s,background .18s,transform .12s}.chip:hover{border-color:var(--accent);color:var(--accent-dark);background:var(--accent-light)}.chip:active{transform:scale(.97)}.chip:focus-visible{outline:3px solid var(--accent-glow);outline-offset:2px;border-color:var(--accent)}.text-prompt{display:flex;gap:8px;align-items:center;background:var(--white);border:1.5px solid var(--gray-200);border-radius:50px;padding:5px 5px 5px 16px;box-shadow:var(--shadow-sm);max-width:420px}.text-prompt:focus-within{border-color:var(--accent)}.text-prompt__input{flex:1;min-width:0;border:none;outline:none;background:transparent;font-family:var(--font-body);font-size:.95rem;color:var(--gray-900)}.text-prompt__send{flex:none;width:36px;height:36px;border:none;border-radius:50%;background:var(--accent);color:var(--white);cursor:pointer;display:grid;place-items:center;transition:background .2s}.text-prompt__send svg{width:17px;height:17px}.text-prompt__send:hover{background:var(--accent-dark)}.service-picker{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:12px}.service-pick{position:relative;display:flex;flex-direction:column;align-items:flex-start;gap:3px;text-align:left;font-family:var(--font-body);background:var(--white);border:1.5px solid var(--gray-200);border-radius:var(--chat-radius);padding:18px 18px 16px;cursor:pointer;box-shadow:var(--shadow-sm);transition:border-color .2s,box-shadow .2s,transform .15s}.service-pick:hover{border-color:var(--accent);box-shadow:var(--shadow-accent);transform:translateY(-2px)}.service-pick:active{transform:translateY(0) scale(.99)}.service-pick:focus-visible{outline:3px solid var(--accent-glow);outline-offset:2px;border-color:var(--accent)}.service-pick__badge{position:absolute;top:-9px;right:14px;background:var(--accent);color:var(--white);font-size:.62rem;font-weight:700;letter-spacing:.06em;text-transform:uppercase;padding:4px 10px;border-radius:50px}.service-pick__name{font-family:var(--font-display);font-weight:600;font-size:.98rem;color:var(--gray-900)}.service-pick__desc{font-size:.8rem;line-height:1.45;color:var(--gray-400)}.service-pick__price{font-family:var(--font-display);font-weight:800;font-size:1.55rem;letter-spacing:-.02em;color:var(--accent-dark);margin-top:8px}.service-pick__cta{display:inline-flex;align-items:center;gap:5px;margin-top:6px;font-size:.8rem;font-weight:600;color:var(--gray-600)}.service-pick__cta svg{width:13px;height:13px;transition:transform .2s}.service-pick:hover .service-pick__cta{color:var(--accent-dark)}.service-pick:hover .service-pick__cta svg{transform:translate(3px)}.data-form,.summary,.ticket{width:100%;background:var(--white);border:1px solid var(--gray-200);border-radius:var(--chat-radius);box-shadow:var(--shadow-md)}.data-form{padding:20px;display:flex;flex-direction:column;gap:14px}.data-form__row{display:grid;grid-template-columns:1fr 1fr;gap:14px}.field{display:flex;flex-direction:column;gap:6px;min-width:0}.field label:not(.upload){font-size:.68rem;font-weight:600;letter-spacing:.07em;text-transform:uppercase;color:var(--gray-400)}.field input:not([type=file]){width:100%;padding:11px 13px;font-family:var(--font-body);font-size:.95rem;color:var(--gray-900);background:var(--gray-50);border:1.5px solid var(--gray-200);border-radius:10px;outline:none;transition:border-color .18s,background .18s}.field input:not([type=file]):focus{border-color:var(--accent);background:var(--white)}.field input.is-invalid{border-color:#dc2626;background:#fef2f2}.field__error{font-size:.78rem;color:#dc2626;line-height:1.4}.upload{display:flex;align-items:center;gap:10px;padding:14px;border:1.5px dashed var(--gray-300);border-radius:10px;background:var(--gray-50);font-size:.88rem;color:var(--gray-600);cursor:pointer;transition:all .2s}.upload svg{width:20px;height:20px;flex:none;color:var(--gray-400)}.upload:hover{border-color:var(--accent);color:var(--accent-dark)}.upload:hover svg{color:var(--accent)}.upload.is-ok{border-style:solid;border-color:var(--accent);background:var(--accent-light);color:var(--accent-dark);font-weight:600}.upload.is-ok svg{color:var(--accent-dark)}.upload__input{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.upload__input:focus-visible+.field__error,.upload__input:focus-visible~.upload{outline:3px solid var(--accent-glow)}.data-form__legal{font-size:.75rem;line-height:1.45;color:var(--gray-400)}.btn{font-family:var(--font-body);font-weight:600;font-size:.98rem;padding:14px 24px;border:none;border-radius:12px;cursor:pointer;transition:background .2s,transform .12s,box-shadow .2s}.btn:active{transform:scale(.99)}.btn:focus-visible{outline:3px solid var(--accent-glow);outline-offset:2px}.btn:disabled{opacity:.65;cursor:progress}.btn--dark{background:var(--gray-900);color:var(--white)}.btn--dark:hover:not(:disabled){background:var(--gray-800)}.btn--pay{width:100%;background:var(--accent);color:var(--white);box-shadow:0 4px 18px #22c55e47}.btn--pay:hover:not(:disabled){background:var(--accent-dark);box-shadow:var(--shadow-accent)}.summary{padding:20px}.summary__title{font-family:var(--font-display);font-size:.72rem;font-weight:600;letter-spacing:.12em;text-transform:uppercase;color:var(--gray-400);margin-bottom:12px}.summary__lines{margin-bottom:18px}.summary__line{display:flex;justify-content:space-between;align-items:baseline;gap:16px;padding:9px 0;border-bottom:1px dashed var(--gray-200);font-size:.92rem}.summary__line dt{color:var(--gray-400);flex:none}.summary__line dd{color:var(--gray-900);font-weight:500;text-align:right}.summary__line--total{border-bottom:none;padding-top:14px}.summary__line--total dt{color:var(--gray-800);font-weight:600}.summary__line--total dd{font-family:var(--font-display);font-weight:800;font-size:1.6rem;letter-spacing:-.02em;color:var(--accent-dark)}.summary__note{display:flex;align-items:center;gap:8px;margin-top:12px;font-size:.78rem;line-height:1.45;color:var(--gray-400)}.summary__note svg{width:15px;height:15px;flex:none;color:var(--accent)}.summary__error{margin-top:10px;padding:10px 12px;border-radius:10px;background:#fef2f2;color:#b91c1c;font-size:.85rem;line-height:1.45}.ticket{position:relative;overflow:hidden;padding:22px;border:2px solid var(--accent)}.ticket__ribbon{position:absolute;top:16px;right:-36px;transform:rotate(35deg);background:var(--accent);color:var(--white);font-family:var(--font-display);font-weight:800;font-size:.66rem;letter-spacing:.18em;text-transform:uppercase;padding:4px 44px}.ticket__title{font-family:var(--font-display);font-weight:700;font-size:1.25rem;letter-spacing:-.02em;color:var(--gray-900);margin-bottom:8px}.ticket__text{font-size:.9rem;line-height:1.55;color:var(--gray-600);max-width:46ch}.ticket__text--small{margin-top:12px;font-size:.8rem}.ticket__ref{display:inline-block;margin-top:14px;padding:9px 16px;font-family:var(--font-display);font-weight:700;font-size:.95rem;letter-spacing:.08em;color:var(--gray-900);background:var(--accent-light);border:1.5px dashed var(--accent);border-radius:10px}.ticket__actions{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin-top:18px;padding-top:16px;border-top:1px solid var(--gray-100)}.ticket__whatsapp{display:inline-flex;align-items:center;gap:7px;padding:10px 18px;border-radius:50px;background:var(--accent);color:var(--white);font-size:.88rem;font-weight:600;text-decoration:none;transition:background .2s}.ticket__whatsapp svg{width:16px;height:16px}.ticket__whatsapp:hover{background:var(--accent-dark)}.ticket__restart{background:none;border:none;padding:10px 6px;font-family:var(--font-body);font-size:.85rem;font-weight:600;color:var(--gray-400);text-decoration:underline;cursor:pointer}.ticket__restart:hover{color:var(--gray-800)}@media(max-width:560px){.chat-header{padding:9px 14px calc(9px + env(safe-area-inset-top))}.chat-header__inner{gap:10px}.chat-header__logo{width:40px;height:40px}.chat-header__name{font-size:1rem}.chat-header__name small,.chat-header__help span{display:none}.chat-thread{padding:20px 14px calc(56px + env(safe-area-inset-bottom));gap:12px}.msg{max-width:94%}.data-form__row,.service-picker{grid-template-columns:1fr}}